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Coordinate Business Resources Assignment Discovery

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • monitor resource usage
  • maintain records of resource requirements and usage
  • calculate costs and expenditures in relation to use and maintenance of business resources
  • acquire and allocate physical resources and services to team members
  • consult and communicate with individuals and teams about acquiring and using resources
  • monitor, review and report on resource use acquisition, allocation, use and procedures
  • follow organisational policies and procedures in relation to business resource acquisition and monitoring.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • describe the functions of business equipment used in an organisation and identify common faults
  • identify organisational policies, plans and procedures in relation to business resource acquisition and monitoring.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:

  • records relating to business resources
  • policies and procedures relating to resources
  • case studies, and where possible, real situations.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

Business-level strategies represent plans or methods companies use to conduct various functions in their business operations. Larger companies often use more business strategies since they often have several departments with different business functions. Small businesses may adapt these strategies to their operations and assign them to different employees. Companies often use business-level strategies to provide guidelines for owners, managers and employees to follow when working in the business.

Coordinate Unit Activities

A common business-level strategy is the coordination of all individual unit activities found in a business. Unit activities may be broken down by department, sections of the department and individual job positions. The coordination of these groups or individuals usually falls on a manager or supervisor. The manager is responsible for getting employees on the same page and focusing these individuals on accomplishing goals or objectives. Managers or supervisors may also be responsible for allocating resources among several different activities.

Utilize Human Resources

Companies must be able to utilize the available human resources in their company and the overall economy. Almost all companies need some form of human labor to accomplish business goals and objectives. Companies develop a business-level strategy to ensure the organization has enough employees to produce a specific output of goods or services. This business-level strategy is also responsible for ensuring the right type of human labor is acquired for business operations. This often includes an analysis to determine if skilled or unskilled labor is needed to complete business functions.

Develop Distinctive Advantages

Developing distinctive core competencies or competitive advantages is essential for creating a successful company. Core competencies and competitive advantages represent singular activities or abilities one company uses to produce products better than another company. Examples of this business-level strategy may include acquiring economic sources at lower costs than other companies, highly efficient and effective production resources, unique goods or services that are not duplicated by other companies and a cost-effective supply chain for getting products into consumers' hands quickly.

Identify Market Niches

Identifying a market niche usually involves conducting an economic analysis and discovering a specific consumer demand is unmet or not enough supply is available to fill current customer demand. While these are common market niches found in a business-level strategy, other niches may include modifying an existing product, targeting a specific demographic group or other similar strategies. Filling a specific market niche may allow companies to charge higher consumer prices since substitute goods may not exist in the economic marketplace.

Monitor Product Strategies

Businesses must find ways to review the business-level strategies implemented in their operation. This process often results in its own strategy. Companies may review the acquisition process for economic resources, equipment used to produce goods or services, business facilities and other administrative costs to ensure that all capital spent on business operations is earning a strong rate of return. Reviewing business-level strategies may also give companies an opportunity to remain flexible in business and make changes for meeting new consumer demand.

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